I was referred to Auto Technik about 2 years ago and have been bringing my 325i to them ever since. Trustworthiness and professionalism are of utmost importance when selecting someone to do business with – the servicing of my cars is no exception.
Wez and his team have always demonstrated trustworthiness, professionalism and knowledge of the issues pertaining to my 325i. Over the course of 2 years, I have completed a variety of service issues including brakes, tune-up, regular oil changes, thermostat, radiator and more. In each case, I found Wez and his team to successfully diagnose and service my repair needs in a timely and efficient manner.
Wish I could find a way to describe how great my car feels each time I drive away from Auto Technik! No matter why I brought my car in, I always leave feeling like the entire car was serviced.
I recently had my vehicle serviced at Auto Technik BMW and MINI Specialists in Leicester and found the overall experience rather brilliant. I have had numerous BMW’s and been to many ‘BMW and MINI Specialists’ across the midlands but I found these to be particularly professional and thorough.
The pricing was unbelievably competitive and they advised me on all the extra items my car needed after carrying out a FREE Diagnostic Check.
The one thing I found unique about them was they offered me a Collection & Delivery service. My BMW was collected from work at 09:30 and returned; Diagnosed, Serviced and Valeted before my lunch break!
In a nutshell the service was superb, the staff were courteous and professional and they offered a service that was “outside of the box” with both the service and the collection & delivery which would benefit anyone with a BMW that needed any work doing to it.
I would highly recommend them to all who need their BMW or MINI serviced.
Thanks again for the excellent job you did in repairing my BMW. It’s running better than ever.
I really appreciate the professional way in which you conduct your business. Your years of experience definitely show. I’ll be back!
I wanted to thank you for providing excellent service during my two recent visits with my 2000 BMW M-coupe. It was refreshing to be able to leave my car in “good hands” with an obviously well trained BMW mechanic and know that all the service will be handled in a very professional manner
Great customer service, professional and helpful, recommend highly
Great experience at Autotechnik – Easy transaction with no pressure. Great communications and a real pleasure to buy from. Stefan made buying our new BMW X5 a pleasure and took the time to answer all our questions and queries about the vehicle. Good follow up to check all was OK and that we were satisfied with our purchase.
Bought a vehicle which then developed a fault. Autotechnik couldn’t have been more helpful. Car was taken back courtesy car provided and regular updates on the work being carried out. The staff were always helpful and polite, and nothing was to much trouble. Especially professional during this difficult time faced by all.
Top quality service
Autotechnik are, by some distance, the best independent dealer I have used. Buying my third Mini , it is evident that these guys are in a different league. They are clearly very knowledgeable about Mini and BMW, and the whole experience of the sales process was smooth, honest and professional. Details matter, and things like a follow-up phone call a few days after buying are a nice touch. I would highly recommend them.